Privacy Policy

Information we collect

For those users who provide requisite authorization during account setup and login, Yeeflow collects information from enquiry forms, contact forms, Google GSuite or Microsoft Office 365, and others, as applicable to provide better service to all users.

Cookies

We use cookies on our websites and software applications. Cookies are small text files that your browser saves on your computer and mobile device, which allow analysis of your usage.

Cookies may contain information about your device and connection to the Internet, such as IP address, operating system, and browser used. We use cookie information to optimize our offering, present appropriate content, and improve advertising and marketing.

Most cookies we use are session cookies that are automatically deleted after your visit. Other cookies may be stored longer and allow us to recognize you during a subsequent visit. We do not pass on information that we receive through our cookies to third parties.

How we use the information we collect

Yeeflow uses the information described above for service provisioning, billing, identification and authorization, service improvement, and research. When a customer contacts Yeeflow, we may keep a record of the communication to help solve issues.

If you contact us by email or contact form, the information you provide will be stored for processing the request and possible follow-up questions. Please email privacy@yeeflow.com to assert your data protection rights.

We may provide access to or share information with select service providers who perform services on our behalf, including billing, sales, marketing, content and features, analytics, research, customer service, storage, security, fraud prevention, payment processing, and legal services.

Third-party AI platforms and plugins

Connecting your account

You may connect Yeeflow to third-party AI platforms, such as OpenAI ChatGPT and Codex, through a Yeeflow plugin or integration. Connected access uses an authorization flow, such as OAuth, and is subject to your Yeeflow permissions and your organization’s controls. Connecting a plugin does not grant permissions that your Yeeflow account does not have. Use the authorization screen to review the requested access; do not provide your password or access tokens in a conversation.

Information exchanged and why

When the platform calls a Yeeflow tool on your behalf, Yeeflow receives the tool request, its supplied parameters, and the authorization information needed to process it. Depending on the request and your permissions, processing can involve account and organization identifiers, application definitions and settings, business records and their fields, workflow tasks, or user, group, and service portal information. Records and configuration may contain personal or confidential information.

Yeeflow processes these requests to provide the requested service and returns tool results to the calling platform. For example, requesting a list of records sends the returned record fields to that platform; requesting a change may update Yeeflow data or start a workflow. Information returned by a tool is shared with the platform even if it is not repeated in the final answer. Select only the data and actions appropriate for your task and your organization’s policies.

Third-party processing

The platform processes information it receives under its own applicable terms, privacy policy, and your account or organization settings. This may include storing conversations, tool results, or generated files. Review those settings and policies for the platform’s retention, model-improvement, and processing-location practices. Yeeflow’s hosting arrangements do not determine where an independently operated platform processes copies it receives.

Retention and disconnecting

Yeeflow’s account, business-data, and service-log retention is governed by this policy and the applicable service agreement. Connection information and authorization credentials are used to support authorized access. To stop using an integration, disconnect it in the connected platform and review any remaining authorizations with your Yeeflow administrator or support. Do not assume that uninstalling a plugin also revokes every connection or token associated with it.

Disconnecting does not undo completed actions, delete business records in Yeeflow, or automatically delete information already returned to the platform. Requests concerning information held by that platform must also be directed to it. For Yeeflow access, deletion, or authorization questions, contact your organization’s administrator or privacy@yeeflow.com. For connection assistance, visit the Yeeflow Help Center.

How secure is your personal data and information with us?

We work hard to protect Yeeflow and our users from unauthorized access or unauthorized alteration, disclosure, or destruction of information we hold.

• We encrypt our services using SSL.
• We review information collection, storage, and processing practices, including physical security measures.
• We restrict access to personal information to employees, contractors, and agents who need that information to process it for us and who are subject to contractual confidentiality obligations.

Managed accounts and administrators

If you register or access the Services using an email address with a domain owned by your employer or organization, and that organization establishes an account or site, certain information about you may become accessible to that organization’s administrator and other users sharing the same domain.

If you are an administrator for a site or group of users within the Services, we may share your contact information with current or past Service users for the purpose of facilitating Service-related requests.

How we store information and your rights

We use data hosting service providers in Singapore to host the information we collect, and we use technical measures to secure your data. While we implement safeguards, no security system is impenetrable.

To contact us for any of these concerns, please email privacy@yeeflow.com.

Retention of information

We retain account information for as long as an account is active and for a reasonable period thereafter in case a customer decides to re-activate the Services. We also retain information as needed to comply with legal obligations, resolve disputes, enforce agreements, support business operations, and continue improving the Services.

If an account is deactivated or disabled, some information and content may remain so team members or other users can continue to make full use of the Services. If the Services are made available through an organization, we retain information as long as required by the administrator of that account.

Notice to end users

Yeeflow is intended for use by organizations. Where the Services are made available through an organization, that organization is the administrator of the Services and is responsible for accounts and Service sites under its control.

Administrators may be able to take actions that affect access, account information, stored information, integrations, profile information, and user permissions.